| 1. |
Effective management and continual innovation according to ISO9001:2000.Quality Assurance System. |
| 2. |
Taking customers as focus, providing products conformed to their requirement and national standards, ensuring the |
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advanced technology, safety and reliability. |
| 3. |
To provide high-quality service: |
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Pre-sales: Give warm reception to customers, and offering technical assistance honestly |
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During sales: Desire to accept customer’s supervise and listen to customer’s recommendations and requirements |
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humbly. Ensure the products satisfy the requirements |
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After sales: Arrive at site within 12 hours in Shandong Province; out of Shandong 36 hours while customers require |
| 4. |
Deal with problems free of charge in the quality guarantee period under normal operating condition, beyond this |
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period, the lifetime maintenance and service will also be available. |
| 5. |
Realizing maximal customer satisfaction is our eternal promise and target. |
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